Privacy Policy & Terms of Service

1. Information We Collect

We collect information that you voluntarily provide to us, information collected automatically, and information from third-party sources where applicable.

1.1 Information You Provide

When you fill out a contact form, request a consultation, subscribe to our communications, or otherwise interact with us, we may collect:

• Identity Data: Your full name, job title, and company name.
• Contact Data: Email address, phone number, and mailing address.
• Project Data: Budget range, service type of interest, project description, timeline, and any other details you choose to share about your business needs.
• Communication Data: Records of emails, calls, messages, and meeting notes between you and our team.

1.2 Automatically Collected Information

When you visit the Site, we automatically collect certain information about your device and usage, including:

• Device & Browser Data: IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
• Usage Data: Pages visited, time spent on pages, referral sources, click patterns, and navigation paths.
• Cookies & Similar Technologies: We use essential cookies for security and authentication. We do not use advertising or third-party tracking cookies.

2. How We Use Your Information

We use the information we collect for the following business and legal purposes:

• Responding to Inquiries: To evaluate your project needs, prepare proposals, and communicate with you about our services.
• Service Delivery: To perform contracts, develop software, provide SaaS products, and deliver ongoing support.
• Communication: To send you service-related updates, project milestones, invoices, and administrative notices.
• Marketing (with consent): To send promotional materials, case studies, and newsletters where you have opted in.
• Legal & Security: To comply with applicable laws, prevent fraud, enforce our agreements, and protect our rights and property.
• Improvement: To analyze usage trends, troubleshoot issues, and enhance the Site and our services.

3. Communication Consent & Authorization

By submitting your contact information through the Site, you expressly consent to and authorize NullC0de to contact you using the information you provide, including but not limited to:

• Placing telephone calls to the phone number you provide, including calls to mobile numbers, using manual dialing or automated dialing systems where permitted by law.
• Sending emails to the email address you provide for business, marketing, and service-related communications.
• Sending text messages (SMS) and multimedia messages (MMS) to your mobile number where you have provided consent or where otherwise permitted by law.
• Leaving voicemail messages and prerecorded voice messages where applicable.

You understand that you are not required to consent to receiving calls or texts as a condition of purchasing any goods or services from NullC0de. You may withdraw your consent at any time by contacting us at contact@nullc0de.com or by using the opt-out mechanism provided in any communication.

4. Legal Basis for Processing

We process personal information based on one or more of the following legal grounds:

• Contractual Necessity: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Consent: You have given explicit consent for specific purposes, such as marketing communications.
• Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., fraud prevention, network security, service improvement), provided those interests are not overridden by your rights.
• Legal Obligation: Processing is necessary to comply with applicable laws, regulations, court orders, or governmental requests.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We share information only in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who perform services on our behalf, such as cloud hosting, email delivery, payment processing, and analytics. These providers are contractually bound to use your information only for the purposes we specify and to maintain appropriate security measures.
• Business Transfers: If NullC0de is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality obligations.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid legal process, such as a subpoena, court order, or government request.
• Protection of Rights: We may disclose information to enforce our agreements, protect our rights, property, or safety, or the rights, property, or safety of others.

6. Data Retention & Deletion

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Specific retention periods include:

• Lead & Inquiry Data: Retained for up to 3 years from the date of last contact, unless you request earlier deletion.
• Client Project Data: Retained for the duration of the engagement plus 7 years to comply with tax, accounting, and contractual obligations.
• Marketing Data: Retained until you withdraw consent or opt out.
• Log Data: Retained for up to 12 months for security and troubleshooting purposes.

You may request deletion of your personal information at any time by contacting us at contact@nullc0de.com. We will comply with verifiable deletion requests within 30 days, subject to legal retention requirements.

7. Security Measures

We implement industry-standard technical and organizational security measures to protect your personal information, including:

• Encryption in transit using TLS 1.2+ for all data transmitted between your browser and our servers.
• Access controls, authentication, and role-based permissions for all internal systems.
• Regular security audits, vulnerability assessments, and penetration testing.
• Secure hosting environments with firewall protection, intrusion detection, and DDoS mitigation.

Despite these measures, no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to promptly investigating and notifying affected parties of any unauthorized access in accordance with applicable law.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal exceptions.
• Restriction: Request that we limit the processing of your information.
• Portability: Request a copy of your information in a structured, machine-readable format.
• Objection: Object to the processing of your information for direct marketing or legitimate interests.
• Withdraw Consent: Withdraw consent for processing based on consent at any time.

To exercise any of these rights, please contact us at contact@nullc0de.com. We will respond within 30 days of receiving a verifiable request.

9. Cookies & Tracking Technologies

We use essential cookies that are strictly necessary for the operation of the Site, including authentication and security functions. We do not use third-party advertising cookies, tracking pixels, or analytics cookies that identify you personally across other websites. You may configure your browser to refuse cookies, though this may affect the functionality of the Site.

10. Children's Privacy

The Site and our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18 without parental consent, we will take steps to delete that information promptly.

11. International Data Transfers

NullC0de is based in the United States. If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate. By using the Site, you consent to such transfers. We ensure appropriate safeguards are in place for any cross-border transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will post the revised policy on this page with an updated "Last updated" date. Material changes will be notified via email or a prominent notice on the Site. Your continued use of the Site after any changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

1. Acceptance of Terms

By accessing the Site, submitting a contact form, or engaging NullC0de for services, you represent that you are at least 18 years old and have the legal capacity to enter into binding agreements. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Services Description

NullC0de provides custom software development, SaaS product solutions, consulting, and related technology services. Specific deliverables, timelines, and pricing are defined in individual Statements of Work ("SOW") or service agreements executed between you and NullC0de. The content on the Site is for informational purposes and does not constitute a binding offer unless confirmed in a signed agreement.

3. User Obligations

You agree to:

• Provide accurate, complete, and current information when submitting forms or engaging our services.
• Maintain the confidentiality of any account credentials and notify us immediately of unauthorized access.
• Use the Site and Services only for lawful purposes and in compliance with all applicable laws and regulations.
• Not attempt to interfere with the security, integrity, or performance of the Site or Services, including through hacking, scraping, or introducing malicious code.

4. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of NullC0de or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

Client Deliverables: Unless otherwise specified in a written agreement, NullC0de retains ownership of all pre-existing intellectual property, tools, frameworks, and methodologies used in delivering services. Custom software and work product specifically created for you under a paid SOW will be governed by the intellectual property provisions of that SOW, which typically grants you a license or ownership as agreed.

5. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of engagement. This obligation survives termination of any agreement for a period of 5 years, or indefinitely for trade secrets. NullC0de may identify you as a client in marketing materials unless you object in writing.

6. Payment Terms

Fees for services are specified in the applicable SOW or invoice. Unless otherwise stated, invoices are due within 15 days of issuance. Late payments may incur interest at 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend services for accounts with overdue balances exceeding 30 days.

7. Warranties & Disclaimers

NullC0de warrants that services will be performed in a professional and workmanlike manner consistent with industry standards. EXCEPT AS EXPRESSLY PROVIDED, ALL SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or secure, or that defects will be corrected. You acknowledge that software development involves inherent risks and that project outcomes depend on factors outside our control, including your timely provision of requirements, feedback, and resources.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NULLCODE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total cumulative liability for any claim arising out of or related to the Services shall not exceed the total amount paid by you to NullC0de for the specific services giving rise to the claim in the 12 months preceding the event.

9. Indemnification

You agree to indemnify, defend, and hold harmless NullC0de, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Services; (b) your breach of these Terms; (c) your violation of any third-party right, including intellectual property or privacy rights; or (d) any content or materials you provide to us.

10. Termination

Either party may terminate a service engagement in accordance with the termination provisions of the applicable SOW. Upon termination, you remain obligated to pay all fees incurred prior to termination. We may suspend or terminate your access to the Site immediately if we determine, in our sole discretion, that you have violated these Terms or applicable law.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall first be addressed through good-faith negotiation. If negotiation fails, the dispute shall be resolved through binding arbitration in Miami-Dade County, Florida, administered by the American Arbitration Association under its Commercial Arbitration Rules.

12. Entire Agreement & Severability

These Terms, together with any applicable SOW, Privacy Policy, and other written agreements between you and NullC0de, constitute the entire agreement between you and NullC0de regarding the Services. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. Contact

For questions about these Terms, please contact us at contact@nullc0de.com.